“The friend in need is friend indeed” which is so true what I am going to write about. In short, Tinydeal has bad client service and attitude.
I use internet shopping for a while and its very useful. When everything goes smooth: goods are in stock, mail delivers in time and in a whole – there is no place for worry.
But in this business many things can go wrong and internet shops must be ready to handle this situation well, so customers are satisfied and happy to shop again and again.
This is definitely not a Tinydeal case.
I ordered package for ~$33, Order Date: 11/12/2012, Status: Shipped. Five (5) months passed and still no package. Standard response of support is: “let’s wait for the news from post office” – I received like 5 of them. Say goodbye to my money.
Package was registered with tracking number which shows that it left Hong Kong but never arrived to country of destination.
I do not trust Tinydeal any more won’t shop there and do not recommend it to anyone.
Here is good example. I have exactly the same situation with DX site, they lost my package around same time. After I contacted support I received two options below.
This is service!